Terms and Conditions

SML Solutions
Effective Date: August  2026

These Terms and Conditions (“Terms”) govern your use of the website  http://closeheracademy.com/  and all related services provided by SML Solutions (“Company,” “we,” “our,” or “us”). By accessing or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree to these Terms, please discontinue use of the website.

1. Use of the Website

By using this website, you represent that:

• You are at least 18 years old
• You have the legal authority to enter into this agreement
• You will use the website only for lawful purposes

You agree not to use the website in any manner that could damage, disable, overburden, or impair the website or interfere with other users’ access.

2. Voluntarily Submitted Information

SML Solutions welcomes feedback, testimonials, and reviews regarding our services and treatments.

By submitting testimonials, comments, reviews, photos, or other content to us, you grant SML Solutions a royalty-free, perpetual, worldwide, non-exclusive license to use, reproduce, modify, publish, and distribute such materials in marketing materials, online content, and other promotional channels.

We reserve the right to:

• Edit testimonials for grammar or clarity
• Shorten content for publication
• Choose whether or not to publish submitted materials

Testimonials represent individual experiences and do not guarantee results, as outcomes may vary from person to person.

3. SMS Messaging Terms

By providing your phone number through forms on our website, booking systems, or other communication channels, you consent to receive text messages from SML Solutions

These messages may include:

• Appointment confirmations
• Appointment reminders
• Post-treatment instructions
• Customer support responses
• Promotional offers or updates regarding our services
  
  

Message frequency may vary.

Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying:

STOP – to unsubscribe from messages
HELP – for assistance

Consent to receive SMS messages is not a condition of purchase.

4. Mobile Information and Data Privacy

SML Solutions respects your privacy.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing with subcontractors in support services (such as messaging platforms, CRM providers, or appointment scheduling systems) is permitted solely for the purpose of delivering our services.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Intellectual Property

All content available on this website, including but not limited to:

• Logos
• Branding
• Text
• Images
• Graphics
• Website design
• Videos

is the property of SML Solutions or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or republish any content without prior written consent.

6. Third-Party Links

Our website may contain links to third-party websites or services. These websites operate independently and have their own terms and privacy policies.

SML Solutions is not responsible for the content or practices of third-party websites.

Your use of those websites is at your own risk.

7. Disclaimer of Warranties

This website and all services are provided on an “as is” and “as available” basis without warranties of any kind.

We do not guarantee that:

• The website will always be available
• The website will be error-free
• The website will be secure or free of viruses

Your use of the website is at your own risk.

8. Limitation of Liability

To the fullest extent permitted by law, SML Solutions shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the website or services.

This includes damages related to:

• Errors or interruptions
• Loss of data
• Unauthorized access
• Website downtime
  
  

9. Indemnification

You agree to indemnify and hold harmless SML Solutions and its employees, partners, and affiliates from any claims, damages, liabilities, costs, or expenses arising from:

• Your use of the website
• Your violation of these Terms
• Your infringement of any third-party rights
  
  

10. Changes to These Terms

SML Solutions reserves the right to modify or update these Terms at any time without prior notice.

Updated terms will be posted on this page with a revised effective date.

Your continued use of the website after updates indicates acceptance of the revised Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, United Kingdom, without regard to conflict of law principles.

Any legal disputes arising from or relating to the use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

13. Contact Information

If you have questions regarding these Terms and Conditions, please contact:

SML Solutions
Website:  https://www.smlsolutions.co.uk/
Email: info@smlsolutions.co.uk