CRM & Ai Automation

Smarter systems. Fewer manual tasks. More time to grow your business.

Running a business shouldn’t mean drowning in spreadsheets and repetitive admin. At SML Solutions, we build AI-powered automation that works around the clock, qualifying leads, following up with prospects and keeping your CRM up to date, so your sales, marketing and customer service run as one connected, intelligent workflow.

What Is AI Automation for CRM?

AI automation puts intelligence to work inside your business. Instead of your team manually chasing leads, updating records and typing out follow-ups, AI handles it: auto-qualifying enquiries the moment they land, sending timely follow-up messages, flagging your hottest prospects and keeping your CRM current, without anyone lifting a finger. Your CRM becomes the source of truth. AI is what keeps it moving.

Our Services

AI-Powered Workflow Automation.

We automate the repetitive work, lead capture, follow-ups, reporting and admin, using AI that acts on your data in real time.

AI Chatbots.

Trained on your business to answer questions, qualify leads and book appointments 24/7, even when your team is offline.

Bespoke CRM Development.

Custom-built CRM systems designed around your sales process, giving your AI automation a solid foundation to work from.

CRM Integrations.

Connecting your CRM and AI tools to WordPress, email marketing, WhatsApp, accounting software and more, so data flows automatically between every system you use.

Automated Reporting.

AI-driven dashboards that pull live data from your CRM, so you get real-time insight without building a single report by hand.

Lead Nurturing Automation.

AI-timed follow-up sequences that keep prospects warm and re-engage them at exactly the right moment, so no lead goes cold.

AI-Powered Workflow Automation.

We automate the repetitive work, lead capture, follow-ups, reporting and admin, using AI that acts on your data in real time.

AI Chatbots.

Trained on your business to answer questions, qualify leads and book appointments 24/7, even when your team is offline.

Bespoke CRM Development.

Custom-built CRM systems designed around your sales process, giving your AI automation a solid foundation to work from.

CRM Integrations.

Connecting your CRM and AI tools to WordPress, email marketing, WhatsApp, accounting software and more, so data flows automatically between every system you use.

Automated Reporting.

AI-driven dashboards that pull live data from your CRM, so you get real-time insight without building a single report by hand.

Lead Nurturing Automation.

AI-timed follow-up sequences that keep prospects warm and re-engage them at exactly the right moment, so no lead goes cold. 
 
 
 
 
 SML Solutions LTD | Multi-Award Winning Digital Agency 
 
 
 SML Solutions LTD | Multi-Award Winning Digital Agency
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 Sophie Whitby 
 
 
 
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I honestly can’t recommend Saeed at SML Solutions highly enough. He took my vision and truly brought it to life, creating my app with incredible passion, care, and attention to detail. From start to finish, Saeed was always reachable, patiently answering every question and guiding me through each decision with clarity and reassurance. What could have been a daunting and overwhelming process was made smooth, enjoyable, and genuinely exciting thanks to his support and problem-solving mindset. I always felt listened to, understood, and supported, and nothing was ever too much trouble. I am forever grateful for his dedication and expertise, and I wouldn’t hesitate to recommend Saeed and SML Solutions to anyone looking to turn an idea into reality.
  
 
  
 
 
 
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 Iona Lewis 
 
 
 
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Saeed and his team have been such a great help in designing our website! Fantastic communication and nothing has been too much trouble when it came to my tiny tweaks- looks fantastic thanks guys!
  
 
  
 
 
 
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 Jenneh Kamanda 
 
 
 
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These guys are so patient and understanding and always ready to help. My website was professionally done. I am a satisfied customer and can highly recommend.
  
 
  
 
 
 
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 Samantha Duncan-Smith (Tiny) 
 
 
 
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Great team always on the ball 😀😀 fast efficent service. would definitely recommend A*** Yet again outstanding service recieved from Saeed & Ammar new website Design sorted and live within weeks. Always at the end of the phone whenever needed. Would recommend for all of your web/marketing and promo needs very happy long term customers 😊😊
  
 
  
 
 
 
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 Ikram Patel 
 
 
 
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Seen excellent results so far. been using Saeed at SML for 3 month now. wouldnt hesitate to recommend. keep up the good work!!
  
 
  
 
 
 
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 Kashif Ashraf 
 
 
 
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⭐️⭐️⭐️⭐️⭐️ Top Notch Marketing Services  > Reliable, Honest & Effective I've worked with a lot of marketing companies over the years, but none have come close to the level of service and consistency I get from SML Solutions. They’ve been a game changer for my business. What stands out the most is that they’re straight up no over-promising, no excuses, no chasing. They actually do what they say they will, and they do it to a high standard every time. Whether it’s social media content, ads, strategy, or branding work, everything they produce is professional, on brand, and delivered exactly when they say it will be. They understand my business and goals, and I never feel like just another client. It’s clear they genuinely care about the results and making sure I’m happy with the outcome. If you're looking for a marketing team that’s trustworthy, efficient, and gets the job done right these are your people. I highly recommend them. Thanks again to the team for always smashing it 👏
  
 
  
 
 
 
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 John Harland 
 
 
 
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Great guys to work with, listened to needs of the Business, understood our problems, explained the workings of Key Words and SEOs, ended up with a great Web Site, very happy.
  
 
  
 
 
 
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 Excelsior Cars 
 
 
 
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We partnered with SML Solutions LTD for SEO services to improve the online presence of our taxi company, Excelsior Cars, and the results have been outstanding! From the outset, their team demonstrated a deep understanding of our industry and tailored their strategy to meet our specific needs. They conducted a thorough website audit, optimised our keywords, improved on-page content, and built quality backlinks, all while keeping us informed at every step. Thank you, SML Solutions.
  
 
  
 
 
 
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 Don Blackburn 
 
 
 
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Excellent meeting with Saeed. A great firm to deal with. Always deliver and by agreed dates. Flexible and belting value
  
 
  
 
 
 
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 Harry Gengadoo 
 
 
 
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I recently had the pleasure of working with SML Solutions Ltd to create a website for my small business, and I couldn't be happier with the results. From start to finish, the experience was seamless, professional, and truly exceeded my expectations. First and foremost, the team at SML Solutions Ltd demonstrated a deep understanding of my business objectives and target audience. They took the time to listen to my ideas, preferences, and concerns, and translated them into a visually stunning and highly functional website. The design process was collaborative and transparent, with regular updates and opportunities for feedback. Ammar creativity and attention to detail were evident in every aspect of the website, from the layout and colour scheme to the navigation and user experience. Furthermore, the level of customer service provided by SML Solutions Ltd was unparalleled. Any questions or concerns I had been addressed promptly and professionally, and they went above and beyond to ensure that I was completely satisfied with the final product. Overall, I wholeheartedly recommend SML Solutions Ltd to anyone in need of a website solution for their business. With their expertise, creativity, and commitment to customer satisfaction, they truly stand out as a leader in the industry. I am grateful for their outstanding work and look forward to continuing to collaborate with them in the future. Thank you, SML Solutions Ltd for helping me bring my vision to life and taking my business to the next level!

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